eVerge Group has developed a store and sync offline extension for Salesforce Field Service. This tool enables full Field Service disconnected mobile capability for use cases where Field Service Technicians are working in secured manufacturing plants and facilities. In these environments, wi-fi, internet, nor cameras are allowed. With the eVerge Salesforce Offline App, Field Engineers have full offline data access and functionality, which allows them to review work tickets, capture diagnostics from monitoring equipment, and log the entire appointment. Once back online, an intuitive sync tool synchronizes all field and server data.
Full Salesforce Field Service disconnected mobile functionality
Data is not manually manipulated, which maintains quality and integrity
Migrates file attachments
Security Compliance – Data is never placed or stored on eVerge servers