Salesforce
Experience Cloud (Communities)
Our Experience in Salesforce Experience Cloud
eVerge designs and develops all forms of Community Cloud. From Customer to Partner Communities, we focus on extending custom processes and functionality to delivery ROI to our clients.
Benefits of Salesforce Experience Cloud
Customer Community – Enables customers to self service, account management, and order management
Partner Community - Enables partners and distributors to deal registration, self-service, account management, and order management
Employee Community – Allows employees access to benefits, help desk services, and other company portal services
Example Community Cloud Portal Solution:
Customer Community:- Customer applications and forms built from Lightning Components
- Conga and Docusign Integration
- Service Cloud and Lightning Knowledge extensions, including Chat
Partner Community:- Deal Registration for partner sales with gamification
- Marketing Development Funds (MDF) management
- Distributor Inventory inquiries
- Performance Reports
Employee Community:- HR and Payroll inquiries
- Helpdesk ticket and FAQ access
- Corporate Calendar access
Our Services Portfolio for Salesforce Experience Cloud
Implementation
Legacy Migration
Strategy
Health Check
Continuous Support (eVerge Live)
Enterprise Integrations
Get Started with Salesforce Experience Cloud Today!
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I am truly amazed with what we have been able to accomplish in 4 months with Salesforce Sales, Service, and Experience Cloud. The eVerge Team deserves credit for not only getting us to a very successful launch but also teaching us how to use and administer the application moving forward
Salesforce Experience Cloud Modules
Our Methodology
eVerge’s proprietary PrecisionFit® Methodology enables project teams to consistently deliver business value to clients through the implementation of cloud technology solutions that align to pre-built features and support the rapid deployment of software solutions demanded by clients today.
The PrecisionFit® Methodology leverages the industry standard Unified Process but tailors it by incorporating extensive implementation experience and finely-honed intellectual capital while working within the Agile framework.
PrecisionFit®’s unique focus on Data Harmonization, Active User Involvement, Iterative Prototyping, Knowledge Transfer, and Change Management ensures that eVerge solutions deliver value time and again.
