With the onset of the Covid-19 pandemic, eVerge Group quickly delivered a solution that enabled our FSL customers to deliver a virtual site visit. This enabled business to continue and grow throughout this challenging time. This solution eliminated field service drive time and can be used anytime.
Online appointment scheduling front end where customer can choose from available FSL appointments
Syncs with native FSL calendar and dispatch board
Utilizes native FSL resource assignment rules
Expanded service window by eliminating drive time
Capability to add appointments during a standard day
Applicable for following use cases: