Salesforce Accelerator
Salesforce Field Service Virtual Appointment Extension

Salesforce Partner

What is the Salesforce Field Service Virtual Appointment Extension?

With the onset of the Covid-19 pandemic, eVerge Group quickly delivered a solution that enabled our FSL customers to deliver a virtual site visit. This enabled business to continue and grow throughout this challenging time. This solution eliminated field service drive time and can be used anytime.

Benefits of the Salesforce Field Service Virtual Appointment Extension

  • Online appointment scheduling front end where customer can choose from available FSL appointments

  • Syncs with native FSL calendar and dispatch board

  • Utilizes native FSL resource assignment rules

  • Expanded service window by eliminating drive time

  • Capability to add appointments during a standard day

  • Applicable for following use cases:

    Residential and commercial construction
    Healthcare
    Technical Support
    Professional Service consultations

Our Services Portfolio for Salesforce Field Service Virtual Appointment Extension

Implementation

Migration

Strategy

Health Check

Continuous Support (eVerge Live)

Rolling Migration by Region or Business Segment

Get Started with our Salesforce Field Service Virtual Appointment Extension Today!

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