eVerge Live provides Cloud customers with ongoing strategic planning and application support services. We provide our Cloud Support customers with peace-of-mind that they have a trusted and experienced partner when it comes to supporting their investment in the Cloud and the continual effort necessary to optimize processes, adopt new functionality and technology, and react to organizational changes.
eVerge Live covers the entire span of Cloud delivered functionality and technology as well as PasS, OAC, Salesforce, and other technologies
Cost-effective offering for a set number of annual pre-purchased program management and support hours
New customer Cloud health check and assessment with actionable configuration, technical recommendations, and documentation
Pre-defined support response times
Onshore (US) and Offshore (India) based support coverage
Dedicated strategic planning and account management
Use your hours to meet your strategic objectives and needs
eVerge is committed to your goals and support needs
eVerge provides a simple to use ticketing and program management solution
We feel lucky to work with your team and are very pleased with their contributions and leadership.
Big thanks to eVerge Live for their responsiveness and guidance.
I know eVerge Live is doing their 'job,' but the level of service and client excellence far exceeds expectation, and it's all the time.