We
go beyond customer satisfaction
For more than 16 years and through hundreds of successful engagements,
eVerge Group has consistently exceeded client expectations. That's
because we not only focus on the end-product, we pay careful attention
to the quality of the activities leading to that end product. You
don't want to be kept in the dark; you don't want surprises; you
don't want budget overruns; and you don't want to feel unprepared
once the system is implemented.
Our engagement plans are designed to make sure you and your team
are involved, informed, and ready to manage the system at implementation.
A typical engagement involves:
- Mutual understanding of client's objectives
- Well defined statement of work
- Project planning
- Proactive project management
- Frequent status reporting
- Team environment that promotes user
participation / learning
- Iterative prototyping
- Thorough testing in each development phase
- Quality reviews
- Post production support
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Our
commitment assures that:
- You will be fully aware of the status of the implementation
- You will be fully aware of any problems or challenges that
arise, as they arise
- eVerge Group will present solution alternatives to overcome
challenges
- The results delivered will be exactly what you expected
- You will have open and direct lines of communications to the
top management at eVerge Group
- We will continue to be available to support your application
after implementation
- You are working with a partner that is absolutely committed
to your success – delivering results on-time and on-budget!
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“eVerge Group
was very dedicated and definitely here to make the project
successful...”
Jay Orler, IT Director — Check
Point Software
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