Donor & Affiliate
Management with OBI EE – Implemented
multiple Siebel CRM (Marketing / Exchange Integration),
Sales Analytics, OBI EE and custom data warehouse
applications that have reduced the amount and complexity
of AHA's manual processes while providing real time
integrated views of data for better decision making.
Donor
Management with OBI EE – Partnered
with KCM to implement Call Center, eSales, Marketing
and Analytics to create a comprehensive solution
that supports new outreach programs, efficiently
handles complex correspondence and order processing,
requires significantly less up front training, more
accurate reporting, and is maintainable by a smaller
IT staff.
Affiliate
Management with OBI EE – Currently
assisting the BGCT to retire their legacy Blackbaud
platform and core applications, and will utilize
the Siebel Sales, Service and Marketing modules to
improve their connection and facilitation with their
remote staff and member churches, while enabling
them to more effectively reach and serve their local
communities.
Donor
Management with OBI EE – Currently
assisting CCCi with the implementation of their “Connect & Care” platform
powered by Siebel. They will leverage Sales, Service,
Marketing and Enterprise Content Management to increase
gifting, provide higher touch to constituents and
drive efficiency enabling them to “do more
with less”.