The following chart summarizes the capabilities and
benefits resulting from the implementation of this
solution:
BENEFITS / CAPABILITIES |
DETAIL |
Enables
complete view of donors and potential donors. |
eVerge
Group's Donor Management solution enables the
client to develop and maintain a complete view/history
of each donor and potential donor (contacts,
discussions, interactions). These piece parts
are essentially uncoupled into a series of many-to-many
relationships with linkages that enable the client
organization to identify and understand how each
donor contributes and influences the contribution
of others. |
Integrates management
of fundraising activities and events |
The Marketing
component of the solution provides the client
organization with tools that enable the integration
of marketing / fundraising activities:
- Segmentation of entire donor pool into
program specific segments
- Event management – define logistics,
people, breakout sessions, resources necessary,
etc. – the application can define all
activities within one manageable object,
plus tie all marketing and response activities
to that event
- Tie product/premium sales to donations
and marketing programs
- Intelligent segmentation of donors using
Oracle's OBIEE suite of projects
|
| Supports
unique donation management requirements |
- Management of cash and non-cash donations
(inheritance, property, etc)
- Designation Management – designation
of contributions to specific funds
- Management of recurring gifts (PCI compliant
solutions –i.e. credit card processing)
- Receipting – automation of receipt
of donation
- Giving summary report – generation
of report sent to donors annually/semi-annually
to notify them of their giving and for tax
purposes
|
| Integrates operational support
capabilities |
- Manage service related issues (call center
capabilities, follow up calls, etc)
- Provide inventory capabilities for premiums/products
- Support of multi-org structure – capability
to extend deployed solution across a multi-affiliate
footprint
|
| Integrates
supporting systems and data quality |
- Leveraging Siebel's robust integration technologies
to integrate to both owned and third party,
outsourced solutions
- Systematic data quality tools inherent to
the Siebel product set
|
