info@evergegroup.com
Case Studies
eVerge Group has earned a reputation for being innovative and results driven. We consistently exceed client expectations. The following case studies are a few examples of how we deliver successful results to our clients. Adobe® Reader® is required to view these documents.
 |
 |
Focused Health Solutions Utilizes Siebel CRM to Revolutionize Service Delivery Focused Health Solutions (FHS) provides disease management and wellness services to Fortune 500 clients, who in turn include these health management services as part of their employee health benefit package. Covered employees can establish health management plans through FHS that range from healthy to at-risk to chronic disease. FHS provides the majority of these client services via a call center staffed by clinical and administrative personnel. Having experienced rapid expansion over the last 5 years, FHS had outgrown their legacy call center system that supported the Disease Management portion of their business. |
Oracle's Siebel 8.0 eHealthcare Vertical (Call Center and Financials) Implementation |
 |
Horizon Health Seeks Call Center Software, Discovers More Powerful Solution Horizon Health dramatically improved their call center processes and service metrics as the result of implementing Oracle-Siebel's Healthcare Vertical application. |
Oracle-Siebel Healthcare Vertical 7.7 Implementation |
|
 |
Working closely with the Dynamex sales executives, eVerge Group re-designed their business processes to better match best practices in their industry, resulting in a dramatic increase in sales productivity. |
Siebel Sales and Marketing Solution |
|
 |
Experience and Flexibility Help Complete Upgrade Within Tight Constraints Check Point Software Technologies, LTD partnered with eVerge Group to upgrade their Siebel Call Center application. Upgrade is completed within tight budget and a 60-day timeframe, enabling Check Point to eliminate 70% of the customized code present in their previous system. |
Call Center 7.5 Implementation |
|
 |
Gould & Lamb Realize Significant Return CRM project profile from Siebel CRM Investment Gould & Lamb (G&L) is the nation's largest and most trusted provider of Medicaid Set Aside (MSA) and Medicare Secondary Payer (MSP) Compliance Services in the United States. A majority of its service offerings involve the development of complex work files containing medical cost projections and assessments relating to insurance and legal claims. |
Siebel Financials Vertical 8.0 |
|
 |
 |
Apollo Group Leverages eVerge Group Expertise to Develop Financial Business Intelligence Capabilities Apollo Group, parent company of University of Phoenix, is the most successful alternative higher education provider in the country educating working adults. Having grown from a $50 million dollar company 20 years ago to over $3 billion in revenue in 2008, Apollo Group needed to improve their ability to get more accurate, timely and useful information into the hands of their executives. Because Apollo Group's financial systems is run on Oracle e-Business Suite, they decided to implement Oracle's Daily Business Intelligence (DBI) application. |
Implementation of Oracle's Financial Analytics Application (GL module) |
 |
The American Heart Association Improves Business Operations Through Actionable Insight To ensure that hospitals are providing the highest level of cardiac care, the American Heart Association (AHA) collects patient information from over 1,200 participating hospitals, measures actual treatment against guidelines, and provides reporting back to hospitals. They selected eVerge Group to move them away from Excel to a best-in-class BI solution, including a new data warehouse, data integration, ETL, user-friendly dashboards, and Oracle Answers for ad-hoc data exploration. |
OBI EE 7.8 Implementation Utilized Oracle Sales Analytics application |
|
 |
|
American Heart Association Leverages HCM 9.0 Upgrade to Reduce Customizations and Improve Efficiency Although the impending loss of support for PeopleSoft HCM 8.3 was a major factor in American Heart Association's decision to upgrade to version 9.0, they also realized that an upgrade would offer an ideal opportunity to eliminate many of their software customizations that were not maintainable over the long term, as well as take advantage of new functionality available. In order to simplify future system maintenance, AHA wanted to stay as close to “out of the box” as possible in the upgrade. |
Upgrade PeopleSoft HCM from 8.3 to 9.0 |
 |
Flexible Approach Means Cost-Effective Upgrade eVerge Group's flexible approach enabled Western Farmer's Electric Cooperative (WFEC) to cost-effectively upgrade to PoepleSoft 8.9 - which has allowed them to extend software support, reduce custom code, improve process flows, and develop in-house technical skills. |
HCM 8.3 to 8.9 Upgrade |
|
 |
HCM Software Streamlines Human Resources and Payroll Processes Dollar Thrifty Automotive Group, Inc. leveraged eVerge Group's expertise and cost effective approach to implement Oracle-PeopleSoft's HCM 8.8. The new system has enabled DTG to dramatically shorten processing times, improve process flows, reduce software costs, and provide better service to employees. |
HCM 8.3 to 8.9 Upgrade |
|
 |
Change Management is Key to Successful Implementation Oakland County, Michigan and eVerge Group effectively implemented and rolled out Oracle-Peopsoft's employee self service applications in a geographically distributed environment using unique change management, system testing, and end-user training approaches. |
Employee Self-Service 8.8 Implementation |
|
 |
Utilizing The PrecisionFit® Process, eVerge Group worked with the city's team of executives, managers, and technical resources to quickly improve their business processes to be more streamlined and cost-effective. |
HCM and Financials 8.8 Implementation |
|
 |
PrecisionFit® Process Helps School District Tailor Software to Unique Requirements eVerge Group utilized their PrecisionFit® Implementation Process and extensive ISD background to help Birdville ISD evaluate and revise processes while successfully implementing Oracle-PeopleSoft's HCM and Financial software. |
HCM and Financials 8.8 Implementation |
|
